Furukawa Electric Co., Ltd. (hereinafter referred to as “the Company”) respects the privacy of customers and is deeply aware that protecting personal information is its social responsibility as a company. The Company strives for the protection of customers’ personal information received through means such as enquiries made from the Company’s website, etc., based on the following policy.
1. Purpose of use of personal information
The Company shall use customers’ personal information to help in the improvement of the Company’s services, such as answers to questions and opinions received from customers.
2. Management of personal information
The Company shall strive for the appropriate management of customers’ personal information so that there is no misuse, unauthorized access, loss, falsification or leakage, etc.
3. Disclosure to related companies, etc.
There are cases where the Company will present the personal information provided by a customer to a subsidiary, related company or distributers of the Company manufacturing or selling related products, or to an agent for a question, etc., to be responded to by one of those companies if the Company judges that it would be appropriate for an enquiry from a customer to be answered or handled by one of those companies.
4. Enquiries from customers about personal information
If the Company receives a request from a customer about their own personal information that is being managed by the Company for confirmation of the content of that information, or to change, update or delete it, etc., the Company will respect the intentions of the customer and handle the request within reasonable bounds.
5. Observance of laws and regulations
The Company shall handle and manage any personal information received in accordance with the Act on the Protection of Personal Information.
If a customer wishes to ask about or amend personal information provided by that customer personally, or if a customer has any other enquiry, the Company will deal with that enquiry, etc., appropriately using the method the Company designates. There are times when certain procedures are required in order to confirm the identity of the customer in the case of a request for the disclosure, amendment or discontinuation of use of personal information. Please be aware that the Company shall consider all applications and enquiries from people with names and e-mail addresses that match the names and e-mail addresses registered with the company to be from the individuals concerned.